Mini Mops, Inc. ~ Exceptional House Cleaning since 1975


10 Questions to Ask When Hiring a House Cleaning Company

You’ve decided to hire someone to clean your house … Great! Good for you!

But now what?

Now you have to find someone – a company – that you’re comfortable hiring!

Top 10 Questions

Here are some questions that you need to ask:

1. Will the company visit my home to evaluate the work I need to have completed?
2. Will I receive a written estimate?
3. Does the company have references and/or testimonials?
4. What is the company’s Better Business Bureau rating?
5. How long has the company been in business?
6. Is the company fully insured (general liability AND worker’s compensation coverage)?
7. Who is going to clean my home … company employees or sub-contractors?
8. Is the company knowledgeable about how to properly clean the specific items and finishes in my home?
9. Do I have a rapport with the company representatives?
10. Do I believe that the company will be able to meet my needs and exceed my expectations?

Next Steps

When gathering information about and from your potential new house cleaners, you’ll need to take notes. Review those notes after you’ve interviewed all the companies that you’re considering so that you can evaluate who is the best match for you.

Remember, it is highly critical that you feel comfortable with whomever you hire to work in your home!

This article assumes that you will be hiring a professional house cleaning company rather than an individual. An important thing to think about is this: While a company is going to cost more than an independent individual, the benefit of limiting your liability is probably worth paying for.

So take your time. Ask for and then check references. Make sure you understand any company policies and how they may relate to you.

And most importantly, if you have one of those “gut feelings,” pay attention to it!

Good luck, and enjoy your clean home!

Mini Mops, Inc. is a professional house cleaning company serving residential and commercial clients in the Fresno-Clovis CA area since 1975. They are currently accepting new clients. Please visit their website for more information:
www.Mini-Mops.com

What happens when SOMETHING happens?

So you’ve decided to pay a house cleaning company to clean your house. You’re enjoying the extra time that you suddenly have now that you aren’t spending so much time cleaning. You love the professional results.

Then SOMETHING happens.

Maybe a vase gets bumped, falls to the floor, and breaks. Maybe it’s a plate. Maybe a picture frame falls off the wall, and the glass breaks.

You could have done any of these things yourself … after all, accidents DO happen. But you didn’t. It was the cleaning company!

Accidents and breakages will happen with everyone at some time or another. But what sets the exceptional house cleaning company apart from everyone else is what happens next. What sets them apart is what happens when something happens.

An exceptional house cleaning company:
• will NOT try to hide or ignore the broken or damaged item,
• will immediately notify the homeowner of the broken or damaged item,
• will use the opportunity to train the workers on how to prevent the accident from happening again,
• will have upper management follow up with the homeowner regarding the incident.

The exceptional house cleaning company also will offer to repair or replace a broken or damaged item. (Many clients will not even want the item repaired or replaced, especially if it is a minor thing. But the important thing is that the company has offered.)

The exceptional house cleaning company has a written policy concerning damages in clients’ homes AND has that policy easily accessible to its clients.

Perhaps most importantly, the exceptional house cleaning company has proper insurance coverage to handle large losses. Clients should be able to see proof of this insurance coverage immediately upon request.

Accidents DO happen … accidents WILL happen. And it’s when they do that you find out if you’ve indeed placed your trust in the RIGHT house cleaning company.

Mini Mops, Inc. is a professional house cleaning company serving residential and commercial clients in the Fresno-Clovis CA area since 1975. They are currently accepting new clients. Please visit their website for more information:
www.Mini-Mops.com

Is your home Mother-In-Law ready?

Is your home ready for a suprise, drop-in visit from your mother-in-law?

Mother-In-Law

Is it ready for an impromptu “Girls Night” get-together? Or a last-minute dinner invitation issued by your spouse to his (or her) client/boss/co-worker?

If you have a professional house cleaning service, you should be able to confidently answer “YES!” to all of these questions.

Let’s face it … we are busy people these days, and cleaning the house, while necessary and important, often is not a top priority. Even a stay at home mom or retiree has multiple obligations that take time and energy, often leaving little left for those house cleaning chores.

Enter the housecleaning professionals.

A good house cleaning service will work with you to figure out just what chores you need help with. Maybe you can keep your kitchen counters clean but you need help to scrub the floors. Maybe you clean the bathroom mirrors when they get splattered but you need help with the soap scum in the shower. Maybe you want help with it all.

When obtaining estimates from a house cleaning service, be sure to communicate clearly about your priorities and expectations. You may be able to reduce the cost if you eliminate certain tasks that you are able to do yourself. (Dusting, for example, is a time-consuming task that many homeowners don’t mind doing themselves, and eliminating it can lead to a significant cost saving.) On the other hand, if you want the peace of mind of knowing that everything is done, be clear about that as well to make sure the house cleaners can meet your expectations. 

Hiring a housecleaning service, once thought to be a luxury affordable only to the very well-to-do, is becoming more common for the everyday, middle class person who can become overwhelmed with the sheer amount of “stuff” there is to do. Indeed, hiring a housecleaning service could improve your quality of life. Hiring a housecleaning service could result in less stress and more impulsive social invitations.

Hiring a housecleaning service could be one of the best things you could do for yourself!

Mini Mops, Inc. is a professional house cleaning company serving residential and commercial clients in the Fresno-Clovis CA area since 1975. They are currently accepting new clients. Please visit their website for more information:
www.Mini-Mops.com

The gift of house cleaning is the gift of time for a family dealing with a tragic illness

Giving the gift of house cleaning is giving the gift of time. Time that a family can spend caring for their loved one instead of cleaning their house.

Giving the gift of house cleaning also is giving the gift of, well, a clean house! Many illnesses leave the patient’s immune system compromised, which leaves the patient highly sensitive to germs. Living in a clean home limits the patient’s exposure to the little nasties that have the potential to make them even sicker.

Sick Boy Wearing a Mask

Let me tell you a story that is a perfect example…

Mini Mops, Inc. recently was hired to provide house cleaning services for a family whose 4-year-old had been diagnosed with Leukemia and was undergoing chemotherapy treatment. This child goes to a children’s hospital every week for treatment and can’t leave the home except for these trips for treatment. Dad’s employer, wanting to do something to help the family through this very difficult time, hired Mini Mops to clean the family’s home every two weeks for the next three months.

Now, of course, the family will still have to clean in between the professional house cleaning service dates, but the professional help will make that in-between cleaning much more manageable. Mini Mops will do the heavy duty, deep cleaning so the family will be able to do the lighter maintenance and spend more time caring for and just being with their sick child.

Another issue that Mini Mops will be addressing for this family is cleaning with very limited chemicals. The house, especially the bathrooms and floors, must be disinfected and sanitized. But we must also be aware of the child’s increased sensitivity. Therefore, we will be using natural, ecologically safe, green housecleaning products in this home.

The gift of professional house cleaning is a tremendous help to this family both for the extra time it gives them to be with their child and for the peace of mind in knowing that the house is exceptionally clean. If you know a family in a similar situation but don’t have the resources to obtain professional help, another option is getting family and friends to pitch in to clean the house on a regular schedule. Sometimes, however, it is actually easier for a family to accept cleaning help from strangers … after all, who wants to ask their friends to scrub their toilets or remove the soap scum from their shower?

And while I have used the example of the family with a sick child, providing house cleaning help is a tremendously supportive gift for a family going through any medical crisis. Whether it’s illness or injury, during treatment or recovery, medical issues can be very draining on a family’s resources — and I’m not just talking about financial resources. Anything that friends and family can do to help with the day-to-day obligations of running a household really helps.

Mini Mops, Inc. is a professional house cleaning company serving residential and commercial clients in the Fresno-Clovis CA area since 1975. They are currently accepting new clients. Please visit their website for more information: www.mini-mops.com

De-clutter to get the most for your housecleaning dollar!

So you’ve decided to get professional help in cleaning your house. Now, how do you get the most for your housecleaning dollar?

One of the best things you can do is to “prep” your house prior to the cleaners arriving!

I am NOT suggesting that you actually clean your house for the cleaning company! I AM suggesting that you pick up the clutter, the toys, the “stuff” that piles up.

Think about it … do you want to pay the cleaners to pick up the “stuff,” or do you want to pay them to clean the dirt? (Of course, you CAN pay them to do BOTH if money is not a concern!)

One of the biggest “culprits” for clutter that we at Mini Mops, Inc. have seen is children’s rooms, and our clients all have different ways of handling their kids’ clutter. Some have our cleaners work only in the areas that are cleared of toys; if that means running the vacuum down just a narrow path in the middle of the room, that is all that gets done. Some have us pile all of the “stuff” on the bed so that we can clean the room and the child can put everything away later. Some just close the door and have us avoid the room completely.

We are willing to help our clients in whatever manner they choose, it just all depends on how much extra time it takes to deal with the clutter and what the client determines is the best use of that time.

Another example is the kitchen. Some of our clients take everything off the kitchen counters and put it on the table in an effort to let the housecleaning staff get right to the task of cleaning. Others leave everything, including dirty dishes in the sink. It takes longer to clean the kitchen where everything is left, and that’s OK with a lot of clients because the kitchen is such an important part of the house. But removing the items is a viable option for those on a tighter budget.

An ethical professional house cleaning service company will work with a client’s priorities and focus on the tasks and issues that are most important to that specific client to ensure that the client gets the most for their housecleaning dollar. De-cluttering is only one example of how you can maximize your cleaning results while minimizing your billable time. Ask your house cleaning service for additional ideas that may be right for you!

Mini Mops, Inc. is a professional house cleaning company serving residential and commercial clients in the Fresno-Clovis CA area since 1975. They are currently accepting new clients. Please visit their website for more information: www.mini-mops.com

Do you avoid house cleaning? Not us!

Do you get distracted when cleaning your house? You’re dusting the photos on the bookshelf, and then you start daydreaming about when you took that trip to Hawaii or to Disneyland with the kids…

Or maybe you’re about to clean the bathroom when you decide that the laundry needs to be folded, or the dog walked, or the bills paid…

These are examples of not just distractions, but of AVOIDING the house cleaning!

A professional housecleaning service, like Mini Mops, Inc., gets in and gets the cleaning done. They focus solely on the task at hand and don’t get distracted. So they get the job done faster.

Another benefit of being professional is that they actually CLEAN BETTER than most of the rest of us!

If you know someone who just can’t keep their house clean because they are easily distracted or are always busy doing other things, refer them to a professional housecleaning service! If you are in the Fresno, CA area, refer them to Mini Mops, Inc.

Hiring a housecleaning service may be the perfect solution for the person who finds themselves avoiding the house cleaning. If you’re the person who suggested this solution, you’ll be a hero! Good for you! And good for the person you refer, who will finally have a clean house! Sometimes you CAN have a happy ending!

Do you really need a professional housecleaning service? YES!

So you’ve decided you need/want/MUST HAVE help keeping your home clean. Do you hire a “cleaning lady” or a professional housecleaning service? Let’s begin this discussion with a story.

Once upon a time, there was an old woman who lived in a shoe.
She had so many children, she didn’t know what to do …
about cleaning her house!

So she asked around and decided to hire a friend of a friend who needed to earn some extra money. Everything was going well, and the old woman really appreciated the help.

Then one day, the cleaning lady showed up with her own three kids, who were home sick from school.

“Sorry!” she said.

Then the cleaning lady started arriving late and leaving early.

“Sorry!” she said each time.

Finally, one day, the cleaning lady never showed up at all.

So the next time the old woman had friends over for tea, she again asked what she should do. Luckily, one of her friends told her about Mini Mops, Inc.

The old woman fired the cleaning lady, hired Mini Mops, and lived happily ever after!

A professional housecleaning service is just that … professional! The business is going to hold its employees accountable to maintaining professional standards. Standards like showing up on time, doing the agreed-upon work, and not showing up to work with sick kids in tow.

If you’re spending your hard-earned money to get your house cleaned, you want the “happily ever after” without the “Sorry!”

Hire a professional housecleaning service. If your “shoe” is located in or near Fresno, CA, buy local and call Mini Mops, Inc. You’ll be glad that you did!

Moving in? Cleaning should be first!

So you’re moving in to a new home … Congratulations! You’ve just inherited all the dirt, all the scum, all the ____ (you fill in the blank) left behind by someone else.

Really, who wants to live with someone else’s dirt? On the other hand, moving can be an exhausting process! Who has the time or energy to clean AND move?

Well, who ever said you had to do it all by yourself?

In earlier times, folks would gather together to help a neighbor raise a barn, harvest the crops, or do any other number of chores that needed to be done. People in today’s society are a bit more disconnected, but perhaps you can rally a good crew of helpers to get the cleaning done so that your new house can become your new home.

But if you’re unable to raise that crew of volunteers, you have options! Perhaps one of the best is to hire professional help.

Mini Mops, Inc. has performed countless “move-in” cleanings for clients. We can help with just the rooms that are the worst (typically the kitchen and bathrooms), or we can clean every single square foot. That’s up to you … your budget, your priorities, the other help that you’ve been able to recruit.

Sometimes, we’ve even been able to help clients save money by cleaning an item that they thought they would have to replace! A client recently wrote this:

“After purchasing our new home, we decided to hire someone to come in and do a thorough cleaning before we moved in. Once Michele [Peterson of Mini Mops, Inc.] did her initial walk-through, she reviewed with me the areas that would need extra handling. The major issue was the glass shower doors in both bathrooms, which had years of built-up soap scum. You could hardly see through the clear glass doors.

“Michele was up-front with me in that there was no guarantee that [the Mini Mops, Inc. crew] would be able to get everything off the doors but they’d give it a good shot. My husband and I had already decided that we’d probably just replace them.

“Lo and behold, Mini Mops’ ladies are wonder workers! The doors look great, and we don’t have to replace them after all.

“Thank you, Mini Mops, for giving us a fresh clean home to move into!”

By hiring a professional housecleaning service, these homeowners actually saved the money they would have spent to replace those dirty shower doors. They also saved themselves the time and energy they would have spent trying to get the house cleaned by themselves.

Best of all, they didn’t have to live with someone else’s dirt! You shouldn’t, either. Clean it up first, however you choose to go about it, before you move in. You’ll be glad you did!

A Clean Toilet – All the Way Around

Cleaning the toilet … not anybody’s idea of fun, right? But since we all like the luxury of indoor plumbing and nobody is running out to install an outhouse (are those even legal?), the job of cleaning the toilet is one of those “necessary evils.”

Clean ToiletSo let’s make sure we do a thorough job.

Some people swish a toilet brush around the bowl and consider the job done. Not even close!!

Once you’ve cleaned the bowl, including up under the rim, you still have the rest of the toilet to clean. This includes the seat (the bottom and the top), the lid (again, both bottom and top), the tank AND the base!

Anyone who has raised little boys … or simply had little boys visit … knows the importance of cleaning the ENTIRE toilet!

Even big boys have problems with their aim every now and then. Urine that remains on the outside of the toilet — either on the bottom of the seat, on the area in front of the tank where the seat attaches, or on the base — begins to produce an unpleasant odor. And nobody wants to live in a smelly home!

By the way, when cleaning the base of the toilet, remember to clean all the way around the back, too.

At Mini Mops, Inc., our housecleaners are trained to use a bleach solution to clean the entire toilet. We use other cleansers in the actual bowl when necessary, but the bleach solution is what sanitizes the enitre toilet. Anyone hiring a professional housecleaning service should expect to have a thoroughly cleaned toilet, little boys in the house or not.

Shouldn’t YOU?

When you’re ready for a relaxing bath, is your bath ready for you?

We’ve all had those days … those “Calgon take me away” days. So when you’re having one of those days and you stagger into the bathroom to fill your tub with warm relaxing water, what’s worse than being faced with a grungy tub with soap scum from the kids?

You’re already having one of “those” days, and now you have to clean the bathtub, too?!?

Imagine, instead, that when you go to fill your tub it’s sparkling clean and ready to help you soak away your cares.

There’s not much question which of the above scenarios is most desirable, right?

Now, what if you were able to NEVER have to clean the grungy soap scum from the tub? Hiring a housecleaning service to clean your home gives you that relief!

Let’s face it, if you’re a high-powered corporate executive or if you’re a stay-at-home mom, your time and energy is better spent on things other than cleaning soap scum from tubs and showers. You have better things to do than scrubbing toilets and mopping floors. Lucky for you, there IS an alternative!

Hiring a housecleaning service takes that burden off of your shoulders and allows you to focus on the more important things in your life. Hiring a housecleaning service lets you have your cake and eat it, too … or to put it in cleaning jargon, a housecleaning service lets you have a clean home and enjoy it, too!

We at Mini Mops, Inc. encourage you to ask for references and check the company out with the Better Business Bureau before hiring said housecleaning service to clean your home. It’s so much better to be safe than sorry! After all, hiring a housecleaning service SHOULD be about taking your worries AWAY, not adding to them!

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