Thank you for your interest in Mini Mops, Inc. Our company has been locally owned and operated (in Fresno, CA) since 1975. Founder and president Suzette Peterson still maintains contact with clients and personally manages the client scheduling. Michele Peterson, her daughter-in-law, joined the family business in 1998 and is upholding the tradition of quality service.
Mini Mops works in crews of four, and we provide basic supplies and equipment. If a client prefers us to use his or her own products, we are happy to accommodate as long as the products are within our insurance and CAL-OSHA limitations.
We are able to provide you with letters of recommendation from some of our satisfied clients. We also are members of the Better Business Bureau; you may call them or visit their website to check us out as well. If you should decide not to hire Mini Mops, we hope that you will be sure to check the references of whomever you choose to work in your home.
Customer satisfaction has always been — and continues to be — our top priority. Our crews are trained to provide the highest level of efficiency in cleaning your home. Our crew supervisors speak English, and you may always communicate special cleaning needs and/or requests either with them or directly to Suzette or Michele. We also have Quality Control personnel who ensure that the job is getting done thoroughly and to your satisfaction. If you should ever have a complaint in regards to the work being done, we ask that you contact Suzette or Michele immediately so that we have the opportunity to correct the problem.
We are very picky about who we hire and send out to work in your home. All Mini Mops, Inc. employees have passed our pre-employment screening, which includes a criminal background check. We take pride in having very low employee turnover, a fact that we attribute to treating our workers fairly and like family.
Please visit our website at www.mini-mops.com for additional information. You can also find us on Facebook and follow us on Twitter.
Should you need housecleaning help, we hope that you will call us. We look forward to meeting and working with you.