Mini Mops, Inc. ~ Exceptional House Cleaning since 1975


What happens when SOMETHING happens?

So you’ve decided to pay a house cleaning company to clean your house. You’re enjoying the extra time that you suddenly have now that you aren’t spending so much time cleaning. You love the professional results.

Then SOMETHING happens.

Maybe a vase gets bumped, falls to the floor, and breaks. Maybe it’s a plate. Maybe a picture frame falls off the wall, and the glass breaks.

You could have done any of these things yourself … after all, accidents DO happen. But you didn’t. It was the cleaning company!

Accidents and breakages will happen with everyone at some time or another. But what sets the exceptional house cleaning company apart from everyone else is what happens next. What sets them apart is what happens when something happens.

An exceptional house cleaning company:
• will NOT try to hide or ignore the broken or damaged item,
• will immediately notify the homeowner of the broken or damaged item,
• will use the opportunity to train the workers on how to prevent the accident from happening again,
• will have upper management follow up with the homeowner regarding the incident.

The exceptional house cleaning company also will offer to repair or replace a broken or damaged item. (Many clients will not even want the item repaired or replaced, especially if it is a minor thing. But the important thing is that the company has offered.)

The exceptional house cleaning company has a written policy concerning damages in clients’ homes AND has that policy easily accessible to its clients.

Perhaps most importantly, the exceptional house cleaning company has proper insurance coverage to handle large losses. Clients should be able to see proof of this insurance coverage immediately upon request.

Accidents DO happen … accidents WILL happen. And it’s when they do that you find out if you’ve indeed placed your trust in the RIGHT house cleaning company.

Mini Mops, Inc. is a professional house cleaning company serving residential and commercial clients in the Fresno-Clovis CA area since 1975. They are currently accepting new clients. Please visit their website for more information:
www.Mini-Mops.com

Time to Keep Those Resolutions

Posted in Mini Mops, Inc.,Professional help by Michele Peterson on January 14, 2012
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How are you doing on those New Year’s Resolutions?

At the beginning of the year, many of us resolve to do things differently. We’ll eat better, exercise more, be more organized, whatever…

The common thread behind most resolutions is that they take TIME to keep. It takes time to shop for and then prepare healthy food. It takes time to go to the gym and exercise. It takes time to keep things properly organized.

So the question isn’t really whether you’re committed to keeping those resolutions; the question is how to find the TIME to keep them!

OK, so how do you create extra time?

One way is to delegate some of the things that take up your time to others. Can someone else do the shopping? The yard work? The house cleaning? Maybe you can hire someone to pay the bills and keep your finances in order.

Businesses call this outsourcing. The busy homeowner calls it extra time!

Getting professional help makes sense on many levels. The tasks are done well, sometimes even better than you could do yourself. AND you have the extra time to do the other things that are important to you!

Of course, you want to thoroughly check out the person or company you hire to help you. Ask for references, and make sure they are qualified to do what you are asking them to do. If it’s a company, make sure they are insured so that you aren’t liable if something were to happen. If it’s an individual, check with your own insurance company to make sure you’re covered if something were to happen.

Once you’ve crossed all the t’s and dotted all the i’s, enjoy the extra time you’ve created for yourself … and keep those resolutions!

Mini Mops, Inc. is a professional house cleaning company serving residential and commercial clients in the Fresno-Clovis CA area since 1975. They are currently accepting new clients. Please visit their website for more information:
www.Mini-Mops.com

Beat Holiday Stress by Outsourcing

Posted in Professional help by Michele Peterson on December 12, 2011
Tags: , , , , ,

We all love the holidays … or at least, we all love the idea of the holidays. We may have an image in our minds of what the perfect holiday looks like, tastes like, feels like. But how often does reality match this mental ideal?

Too often, we get stressed out because reality doesn’t match the ideal. We keep trying and pushing ourselves to make the holiday perfect, and, yet, this can become a self-defeating predicament. We keep trying harder, yet we just end up being more stressed, and the holiday becomes less and less perfect.

When you’re overwhelmed with a To-Do list that keeps growing instead of shrinking, one of the best things to do is delegate. Of course, you can delegate some things to your children, your spouse, and to other family members. You also can delegate — outsource — to a professional.

There are many professional services that can help you redirect your time and efforts to the things that you most enjoy and that are most valuable to you.

For example, let’s say you are hosting an open house for family and friends. You love to decorate, but baking may not be your thing. So you can outsource by getting a professionally-made dessert from a local bakery. Or you love to bake, but need help with a meal — outsource by getting the meal from a local restaurant or caterer.

You can save your own time and efforts by outsourcing your house cleaning, yard maintenance, decorating, dog walking … the list goes on and on!

The trick is to figure out which task, when outsourced, provides the maximum benefit to you by reducing the most stress. Once you do some soul-searching and have that figured out, you can move forward to find the best person/company/service professional to help you with that task.

Good luck, and be sure to post a comment about how outsourcing some part of your To-Do list has helped you this holiday season.

Wishing you a joyous holiday season!

Mini Mops, Inc. is a professional house cleaning company serving residential and commercial clients in the Fresno-Clovis CA area since 1975. They are currently accepting new clients. Please visit their website for more information:
www.Mini-Mops.com

Accepting Help: Harder Than You Think

Accepting help, or getting someone else to accept your help, can be much harder than you think. Pride and ego play a role, as can the desire to not be a burden on others. In fact, it is sometimes easier to accept the help of strangers than that of family and friends.

Let’s consider a few situations that are common helping opportunities.

Perhaps you know someone who is undergoing treatment for a disease or injury. Maybe this person is scheduled for surgery, maybe it’s ongoing treatment, maybe it’s just limited activity while the body has a chance to heal itself. You and probably many other friends and family members want to help this person while he or she is going through this period of time. You might offer to prepare meals, care for the kids, walk the dogs, run errands, or clean the house.

The tasks that need to be done are generally things that your friend is used to doing herself. She likes them done a certain way, and, even if she tends to complain about doing them, she really gets a certain amount of satisfaction in knowing that she’s done them. Releasing the responsiblity for these things to another person can be extremely challenging!

Sometimes it’s easier for someone to accept the help they need if that help is coming from a stranger, especially when that stranger is a professional in their field. For example, if your friend needs help bathing or taking care of personal hygiene, it’s going to be much easier for her to accept the help of a trained in-home care provider or a nurse rather than her well-meaning neighbor. The same is true for house cleaning.

Most people do not want their friends or even family to clean their toilets or scrub the soap scum off of their showers. But what if the help is coming from a professional housecleaning service? From strangers who clean toilets and remove soap scum for a living? Usually, this type of help is easier to accept because there isn’t a personal relationship involved. The housecleaning professional is just going to get the job done without judging the person or gossiping about the condition of the home (common fears of those needing help).

Other situations where people need help can include moving (in or out), getting a new job or starting a new business, getting married, and having a baby … just to name a few. There are numerous situations that create a need for help. Some people can easily ask for the help they need, but this is really difficult for others.

Please consider enlisting the help of a professional in whatever area of care is needed. Sometimes, that can make all the difference.

Mini Mops, Inc. is a professional house cleaning company serving residential and commercial clients in the Fresno-Clovis CA area since 1975. They are currently accepting new clients. Please visit their website for more information:
www.mini-mops.com


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